Ordering & Checkout at Lasting Perfume

Shopping for fragrance online should be straightforward. This page explains what happens when you add an item to your cart, what to review before placing an order, and what to do if checkout does not behave as expected.

Before You Add a Fragrance to Your Cart

Fragrances can come in different sizes, concentrations, packaging styles, and set configurations. Before adding an item, check the product page for the exact:

• fragrance name and brand

• size or volume

• concentration, such as Eau de Toilette, Eau de Parfum, Parfum, or Cologne

• format, such as spray, miniature, tester, body product, or gift set

• gift-set contents, when applicable

Does Adding an Item to the Cart Reserve It?

No. Adding an item to your cart does not reserve inventory or guarantee that the price or availability will remain unchanged.

Availability is checked again as you move through checkout and order processing.

If an item becomes unavailable before checkout is completed, you may need to remove it or choose another product.

Review Your Cart Before Checkout

Before continuing to payment, confirm the product, quantity, size, concentration, and any set contents shown in your cart.

You can change quantities or remove items before submitting your order.

Promo Codes and Discounts

If you have a valid Lasting Perfume promotion code, enter it in the discount field during checkout before submitting your order.

Promotion eligibility can depend on the offer terms, product, order value, or expiration date.

If a code is not applying, review the offer terms first. If the problem continues, contact us before completing the order.

Shipping and Taxes at Checkout

Available shipping options and applicable charges are shown during checkout.

U.S. sales tax, when required, is calculated using the order and delivery information provided at checkout.

For current shipping rates and delivery estimates, see our Shipping Information page.

What Happens After You Place an Order?

After a successful checkout, you should receive an order confirmation using the contact information provided with the order.

Keep the order number for future reference.

If you do not see the confirmation email, check your spam or junk folder and make sure you are checking the email address used at checkout.

If Checkout Freezes, Loads Slowly, or Shows an Error

Before submitting the order again, check whether an order number or confirmation email was already created.

Repeatedly pressing the payment or checkout button can make it difficult to tell whether more than one attempt was submitted.

If the problem continues, contact Customer Support. If possible, include:

• the approximate time of the attempt

• the product you were trying to order

• a screenshot of the message you saw

Do not send full card numbers or other sensitive payment credentials by email.

Payment Authorization and Failed Payments

Payment methods available to you are shown at checkout.

A bank or payment provider can decline or temporarily authorize a transaction for reasons outside Lasting Perfume's control.

If a payment does not go through, check the billing information you entered and follow any instructions from your payment provider.

If you are unsure whether the order was completed, contact us with your name and order number, if one was issued.

Changing an Order or Shipping Address

If you notice an error after placing an order, contact us as soon as possible.

Orders can move into processing quickly, so we cannot guarantee that a product, quantity, or shipping address can be changed once fulfillment has started.

Product Availability

Products are subject to availability.

If we cannot fulfill an item in your order, we may contact you with the next available option or cancel the affected item and handle any applicable refund through the original payment method.

Need Help Before Ordering?

If the product size, concentration, packaging, set contents, or checkout information is unclear, contact us before placing the order.

We would rather help you confirm the details first than have you order the wrong version.

Email: support@lastingperfume.com
Phone: +1 240 202 5988
Response time: We aim to reply within 24 hours.