Damage or Defective Product Policy

At LastingPerfume.com, we take great care in packing and shipping your authentic perfumes so they arrive in perfect condition. However, if you receive a damaged or defective product, we are here to help you with a quick resolution.
How to Report a Damaged or Defective Item
To process your claim smoothly, please email us at support@lastingperfume.com and include the following details:
•    Order ID and your contact number.
•    Clear photos of the damaged product and/or packaging (make sure the damage is visible).
•    Short video if:
o    The sprayer is not functioning, or
o    The perfume bottle is leaking.
•    Photo of the outer shipping box/packaging, especially if it shows visible transit damage.
Why We Need This Information
Providing these details helps us verify the issue quickly and ensures a faster refund or replacement process.
We truly appreciate your cooperation. Our goal is to make sure every order from LastingPerfume.com meets your expectations with authentic products, safe delivery, and excellent customer service.