Need Help?

At LastingPerfume.com, we take great care in packing and shipping your authentic perfumes so they arrive in perfect condition. However, if you receive a damaged or defective product, we are here to help you with a quick resolution.
How to Report a Damaged or Defective Item
To process your claim smoothly, please email us at support@lastingperfume.com and include the following details:
o  Order ID and your contact number.
o   Clear photos of the damaged product and/or packaging (make sure the damage is visible).
o  Short video if:
o    The sprayer is not functioning, or
o    The perfume bottle is leaking.
o   Photo of the outer shipping box/packaging, especially if it shows visible transit damage.
Why We Need This Information
Providing these details helps us verify the issue quickly and ensures a faster refund or replacement process.
We truly appreciate your cooperation. Our goal is to make sure every order from LastingPerfume.com meets your expectations with authentic products, safe delivery, and excellent customer service.

Get in Touch

How can we help you?

Our customer support team is here to assist you with any questions or concerns. We strive to provide the best service possible.
Email Support
support@lastingperfume.com
Phone Number
+1 (555) 123-4567
Response Time
We reply within 24 hours
Quick Answers
How long does shipping take?
Standard shipping takes 5-7 business days. Express shipping is available for 2-3 day delivery.
What is your return policy?
We offer a 30-day return policy on all unopened products. Items must be in original condition.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping times vary by location.
How can I track my order?
You'll receive a tracking number via email once your order ships. Use it to track your package.